Client Overview
Our client, a leading company in the heavy machinery, stone, and mining industry, was struggling with declining production levels. With a large workforce and complex operations, they faced challenges in optimizing productivity and efficiency.
The Challenge
The company was experiencing a drop in daily production from 1,300 tons to 800 tons, significantly impacting profitability. After analyzing the situation, HR Tactics identified the key issues:
Unclear Roles & Responsibilities:
Employees were unsure of their tasks, leading to inefficiencies.
Dependency on a Few Employees:
Critical operations relied on a handful of workers, creating bottlenecks.
Lack of Performance Tracking:
No structured system was in place to monitor site efficiency.
Site Supervision Gaps:
Supervisors were not effectively tracking work schedules, machinery breakdowns, and task completion rates.
Our Approach & Solution
HR Tactics took a data-driven approach to resolve these issues:
- 1. Weekly Data Collection: We started tracking key production metrics and factors influencing daily output.
- 2. Process Optimization: Identified inefficiencies in task allocation and dependencies.
- 3. Redefined Site Supervisor Responsibilities:
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Implemented hourly task tracking to ensure work was progressing as planned. -
Adjusted supervisor timings to better align with peak production hours. -
Introduced a breakdown monitoring system to minimize machinery downtime.
- 4. Employee Role Clarity & Task Redistribution: Reduced dependency on a few employees by restructuring workforce responsibilities.
Results & Impact
After a 6-week monitoring and implementation period, the results were significant:
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Production restored to 1,300 tons/day, eliminating the 38% drop. -
Improved task ownership, reducing delays caused by role confusion. -
Better workforce distribution, minimizing bottlenecks. -
Efficient machinery management, reducing downtime and maximizing production hours.
Client Testimonial
HR Tactics brought a structured approach that helped us regain lost productivity. Their data-driven insights and process improvements made a tangible difference, and we are now operating at full capacity!